Karya Terms & Conditions — Complete Guide

Karya (karya.fun) is an online gaming and entertainment platform. By using this platform, you agree to be fully bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the platform.

Karya reserves the right to update these Terms and Conditions at any time. Any changes take effect as soon as they are published on the site. We recommend visiting this page regularly.

• Karya provides its services exclusively to adults of legal age.
• By using the platform, you agree to comply with all applicable local and international laws.
• Although these Terms are prepared in Bangla, the English version shall prevail in the event of any legal dispute.
• Karya reserves the right to suspend or terminate any user's account at its sole discretion.

To register and use Karya's services, you must meet the following eligibility requirements. Karya does not permit registration or gaming by anyone under the age of 18, under any circumstances.

• Age: You must be 18 years of age or older. At the time of registration, you may be required to provide a valid ID for age verification.
• One Account: Each individual may only create one account. Creating multiple accounts is strictly prohibited and may result in all associated accounts being terminated.
• Accurate Information: All information provided during registration must be truthful, accurate, and complete. Providing false information may result in account termination.
• Geo-restrictions: Online gaming is legally prohibited in certain countries or regions. Registering or accessing the platform from such regions is not permitted, and Karya reserves the right to close any such accounts.
• Mental Capacity: You must be of sound mind and capable of making your own decisions.

The security of your Karya account is entirely your responsibility. You are personally accountable for all activity carried out on your account.

• Keep your password strong and never share it with anyone.
• If you notice any suspicious activity on your account, contact Karya support immediately.
• Transferring or selling your account to a third party is strictly prohibited.
• Completing the KYC (Know Your Customer) verification process is mandatory. Withdrawals may be held if identity verification has not been completed.
• Always use official channels when making changes to your account information.

No Karya staff member will ever ask for your password or payment PIN. If anyone does, treat it as a fraudulent attempt.

Karya supports deposits and withdrawals via bKash, Nagad, and Rocket — Bangladesh's most widely used mobile banking services. Compliance with the following payment rules is mandatory.

Deposit Rules:

• Minimum deposit amount is BDT 500.
• Deposits are usually credited instantly. If there is a delay, please contact our support team.
• Only use your own mobile banking account for deposits. Deposits from third-party accounts are not accepted.
• Karya reserves the right to investigate any unusual or suspicious deposit activity.

Withdrawal Rules:

• Minimum withdrawal amount is BDT 1,000.
• Withdrawal processing typically takes between 15 minutes and 4 hours.
• Withdrawals will not be processed until KYC verification is complete.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Daily withdrawal limits apply — contact support for details.

Karya offers a variety of bonuses and promotions. Each bonus comes with its own terms and wagering requirements that must be fulfilled.

• Welcome Bonus: New members get a 100% bonus on their first deposit. A minimum 30x wagering requirement applies before this bonus can be withdrawn.
• Free Spins: Applicable to selected slot games. Winnings from free spins are added to your bonus balance and wagering requirements apply.
• Cashback: Weekly cashback offer. Cashback is credited directly to your main balance and can be withdrawn with no wagering requirements.
• Reload Bonus: Daily or weekly reload bonuses are available for existing members. Terms and conditions are published separately for each offer.

All games on Karya are provided by certified third-party software providers. Every game outcome is determined by RNG (Random Number Generator) technology, ensuring fairness and verifiability.

• If a technical error affects a game outcome, Karya reserves the right to void that round.
• Karya reserves the right to investigate any unusual winning patterns observed in a game.
• Game rules and RTP (Return to Player) are published on each game's information page.
• The use of gaming bots or automation software is strictly prohibited.
• Participating in the same game using multiple accounts will be treated as collusion and is subject to penalty.

Karya places responsible gaming at the top of its priorities. We believe entertainment is only meaningful when it is enjoyed in a controlled and mindful way.

• Limit Setting: You can set your own daily, weekly, or monthly deposit limits at any time.
• Cooling-Off: You can activate a cooling-off period of anywhere between 24 hours and 30 days at any time.
• Self-Exclusion: A self-exclusion option is available for extended breaks. Once activated, it cannot be reversed before the set period expires.
• Reality Check: A reminder will appear in your account at set intervals to keep you aware of your gaming time and spending.

To learn more about Responsible Gaming, please visit ourResponsible Play Read the page.

Protecting your personal information is a top priority for Karya. We never sell your data to third parties.

• All personal data is protected by 256-bit SSL encryption.
• Payment information is stored in compliance with PCI DSS standards.
• Information may be shared with government authorities where required by legal obligation.
• You can request to view or delete your stored data at any time.

For more details on our privacy practices, please visit our Privacy Policy read it.

Karya may temporarily suspend or permanently close your account for the following reasons:

• Providing false or incorrect information.
• Operating multiple accounts.
• Bonus fraud or abuse.
• Use of gaming bots or automation software.
• Suspected money laundering or illegal activity.
• Attempting to exploit technical vulnerabilities on the platform.
• Harassment or offensive behaviour toward other users or staff.

Before closing an account, Karya will generally send a notification via email or the app, unless the circumstances require immediate action.

If you have a complaint or dispute, please contact Karya's customer support directly in the first instance. We are committed to resolving all disputes fairly and promptly.

• Step One: Contact our support team via live chat or email. An initial response is typically provided within 24 hours.
• Step Two: If the initial resolution is unsatisfactory, the matter will be escalated to management level and a final decision will be communicated within 7 business days.
• Step Three: If both parties cannot reach an agreement, the matter will be resolved through a neutral third party or the applicable legal authority.

Karya reserves the right to amend, add to, or remove any part of these Terms and Conditions at any time. Updated terms take effect immediately upon publication on the website.

• For significant changes, Karya will endeavour to give advance notice via registered email or app notification.
• Continued use of the platform after any changes are made will be considered your acceptance of the updated terms.
• If you do not agree to the updated terms, you may request account closure at any time and any remaining balance will be returned to you.
• An archive of previous versions of the terms can be requested through support.

The latest version of these Terms and Conditions is always available at karya.fun/terms-conditions page. If you have any questions, feel free to reach out to our support team.